Privacy Policy
We respect your privacy and are committed to protecting the confidentiality of your personal information. This Privacy Policy explains how FRUITVEST PLANTATION SDN. BHD. (referred to as “the Company”, “we”, “us” or “our”) collects, uses, discloses and safeguards your personal data.
Collection & Use of Personal Data
The objective of collecting your personal data is to:
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Deliver products and services;
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Improve our services and customer experience; and
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Inform you about future products, promotions and marketing activities.
Only authorized employees and appointed service providers have access to your personal information on a need-to-know basis.
Disclosure of Information
We do not disclose your personal information to third parties except where necessary to:
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Provide services to you (e.g. delivery of products, payment processing, credit and security checks);
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Conduct customer research, analysis and profiling;
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Comply with legal, regulatory or audit requirements; or
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Work with affiliated companies, professional advisers, regulators, auditors, third-party service providers or appointed marketing agencies.
Your Consent
We will not sell, rent or trade your name, address, email address, credit card details or other personal information to any third party (excluding partners you may link to from our website) without your consent.
Communication & Marketing
If you have made a purchase or registered an account, we may occasionally contact you via email, post or telephone with updates on products, news and special offers. You may also choose to receive communications from selected third parties at the time of registration.
You may opt out of marketing communications at any time by:
Cookies
Cookies are small data files stored on your device to help improve your browsing experience. If you register with us, a cookie may be used to remember your email address and speed up future visits.
You may disable cookies through your browser settings; however, doing so may limit certain website features.
Site Statistics
We may share anonymised, aggregated statistics (such as visitor numbers or purchase volumes) with investors or partners. We also use independent analytics providers that collect usage data through cookies and embedded code. This information helps us understand user behaviour and improve our services.
Further Disclosure of Personal Data
Your personal information may be disclosed:
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Within our group of companies;
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In connection with the sale, purchase or restructuring of a business or assets;
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If the Company or substantially all of its assets are acquired by a third party; or
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Where disclosure is required by law or necessary to protect our rights, customers or others, including fraud prevention and credit risk reduction.
Third-Party Websites
Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies. We are not responsible for the content or practices of such websites, and we encourage you to review their policies before submitting any personal data.
Checking & Updating Your Information
You may request access to or correction of your personal information by contacting us using the details below. For security reasons, we may require proof of identity before processing your request. You are responsible for keeping your login credentials confidential.
We recommend not using browser password-saving functions on shared or public devices.
Contact Us
We value your feedback and are always happy to assist you. If you have any questions about this Privacy Policy, or if you wish to stop us from processing your personal data, please contact our team using the contact details provided on our website.
This Privacy Policy may be updated from time to time. Any changes will be posted on our website.